Frequently asked questions

Find answers to the most common questions about Elena’s personal astrology readings, how the process works, payment and what you can expect.

About the readings

What is a personal astrology reading?

A personal astrology reading is created specifically for you using your birth chart, birth details and the topics or questions you share. Elena personally studies and interprets your chart and brings the different elements together into a reading that is clear, meaningful and relevant to your life.

Is every reading personally created by Elena?

Yes. Elena personally researches, interprets and prepares every reading from beginning to end. Your reading is based on your individual birth chart, your questions and the topics you choose. It is not an automatically generated interpretation or a standard astrology report.

What is the reading based on?

Your reading is based on your unique birth chart and interpreted using Vedic astrology. Elena studies the relevant patterns, placements and timing in your chart in relation to the topics and questions you share.

What can I explore in my reading?

You can choose three main topics for your personal reading and include your own questions. Available topics include:

  • Personality
  • Relationships
  • Talents
  • Career
  • Challenges
  • Growth
  • Life direction
  • Your current chapter
Which reading should I choose?

Each option gives you a personal astrology reading prepared by Elena. The main difference is how you receive and experience your reading.

  • Astro Writer — a personal written astrology reading, ideal if you like to read, reflect and return to your insights in your own time.
  • Astro Listener — a personal audio astrology reading, ideal if you prefer to listen and experience your reading more naturally.
  • Astro Viewer — a personal video astrology reading. Astro Viewer is coming soon.
Can I choose more than one topic?

Yes. Your personal reading includes three main topics of your choice. You can combine different areas of life, such as relationships, career and personal growth, and add your own questions for Elena to consider.

Can I order without a specific question?

Yes. You do not need to have a specific question before ordering. You can simply choose the three topics that are most relevant to you. Elena will explore the themes and patterns in your birth chart that relate to those areas.

Your personal reading

What information do you need from me?

After ordering, you will be asked to provide the information Elena needs to prepare your personal reading:

  • Your date of birth
  • Your time of birth
  • Your place of birth
  • Your three chosen main topics
  • Any personal questions or context you would like to share
What if my birth time is only approximate?

That is okay. When completing your questionnaire, you can indicate whether your birth time is exact or approximate. If it is approximate, Elena will take this into account when interpreting your birth chart.

What if I enter the wrong birth details?

Contact Elena as soon as possible if you notice a mistake in your birth details. If preparation of your reading has not yet started, the information can be corrected before your reading is created.

Can I ask specific questions?

Yes. In addition to choosing your three main topics, the questionnaire gives you space to share your own questions and personal context. This helps Elena shape the reading around what is most relevant to you.

What languages are the readings available in?

Personal astrology readings are available in English and Russian. You can select your preferred language when ordering, and your reading will be personally prepared in the language you choose.

How long or detailed is my reading?

The length depends on the format you choose.

  • Astro Writer — approximately 25–30 pages
  • Astro Listener — approximately 45–60 minutes
  • Astro Viewer — personal video reading, coming soon

Because every reading is individually prepared, the exact length may vary slightly depending on your chart and the subjects being explored.

How it works

What happens after I place my order?

After placing your order, you will receive the next steps by email. Once your payment has been received, you will receive the information needed to continue with your personal reading.

Normally, you will complete a personal questionnaire with your birth details, three chosen topics and any questions or context you would like to share. If you have added a personal intake, you will also receive the information needed to schedule it.

Will I receive the next steps by email?

Yes. All important steps and instructions are sent to you by email, including order information and what you need to do next.

If you are expecting an email and cannot find it in your inbox, please check your spam or junk folder as well.

Do I need to complete a questionnaire?

Yes. The questionnaire provides Elena with your birth information, your three chosen topics, questions and any relevant personal context. This information forms the starting point for preparing your reading.

Is an intake required?

No. A personal intake is optional and can be added to your personal astrology reading. If you prefer to speak with Elena before she begins preparing your reading, you can add a 15-minute online intake.

How does the personal intake work?

The personal intake is a 15-minute online conversation with Elena before your reading is prepared. It gives you an opportunity to briefly explain your situation, questions and what you would most like Elena to focus on.

You can schedule your appointment online and will receive the appointment details and Google Meet link by email.

Can I add a video explanation to my reading?

Yes. You can add a personal 5–7 minute reading explanation video to your astrology reading.

In this recorded video, Elena explains the basis of your personal reading and shares additional context about how the interpretation was formed from your birth chart.

How do I receive my reading?

Your reading is delivered digitally. The format depends on the reading you choose:

  • Astro Writer — personal PDF document
  • Astro Listener — personal audio recording
  • Astro Viewer — personal video, coming soon
How long does it take to receive my reading?

Your personal reading is normally delivered within approximately 5 working days after Elena has received your completed questionnaire or, if you have chosen a personal intake, after your intake has taken place.

Every reading is prepared personally, so the exact delivery time may occasionally vary.

Can I contact Elena after receiving my reading?

Yes. If you have a question about the reading you received, you can contact Elena. Any additional or more in-depth follow-up can be discussed separately.

Orders & payment

When will Elena start preparing my reading?

Elena can begin preparing your reading once your payment has been received and the information needed for your reading has been completed. You will receive the next steps by email.

Which currencies can I use?

Payment in euros and Russian rubles is accepted. If you would prefer to pay in another currency, please contact Elena to ask about the available options.

How do I pay for my order?

The payment instructions applicable to your order are provided during the ordering process and by email. Please follow the instructions provided for your selected currency.

Can I order a reading as a gift?

Yes. You can order a personal astrology reading for someone else. Because the reading is created specifically for that person, Elena will need their birth details and the other information required to prepare their reading.

Can I change or cancel my order?

If you need to change or cancel your order, contact Elena as soon as possible. Whether a change or cancellation is still possible may depend on whether preparation of your personal reading has already started. Please see the applicable cancellation and refund terms for full details.

Privacy & important information

Is my personal information kept private?

Your personal information is used to prepare and deliver your reading and is handled with care. For full details about how your information is collected, used and processed, please see the Privacy Policy.

Can a reading predict exactly what will happen?

No. Elena uses astrology as a tool for self-awareness, reflection and personal growth. A reading can offer insight into patterns, themes, timing, possibilities and different perspectives, but it does not promise specific future events.

Is an astrology reading a substitute for professional advice?

No. Astrology readings are intended for personal insight and reflection. They are not a substitute for medical, psychological, legal, financial or other professional advice.

Still have a question?

Every reading is personal, and your question might be too. If you can’t find the answer you’re looking for, feel free to get in touch.

Contact Elena